Terms & Conditions

Please read these terms carefully before using Jaya's Academy websites, booking assessments, or enrolling in 1-on-1 online tutoring programs.

Last Updated 28 July 2026
Applies To All Regions We Serve
Effective Upon Website Use

1. Acceptance of Terms

By accessing jayasacademy.com or related regional sites, requesting an assessment, or purchasing tutoring, you agree to these Terms & Conditions.

Binding Agreement

These terms form a binding agreement between you (parent, guardian, or adult student) and Jaya's Academy.

Eligibility

If you enrol a minor, you confirm you are their parent or legal guardian and authorised to accept these terms on their behalf.

2. Our Services

Jaya's Academy provides personalised 1-on-1 online tutoring, curriculum guidance, assessments, and related educational support.

Tutoring Programs

Live online sessions mapped to school curricula such as CBSE, GCSE, IB, Common Core, NAPLAN pathways, and more.

Assessment

Diagnostic calls help us understand learning goals. An assessment does not oblige you to purchase a plan.

3. Accounts & Access

You are responsible for keeping login credentials secure and for activity under your account.

  • Provide accurate contact and student information when booking or enrolling.
  • Do not share platform access with unauthorised users.
  • Notify us promptly if you suspect unauthorised account use.
  • Ensure a suitable device, browser, and internet connection for live sessions.

4. Sessions & Scheduling

Session times are confirmed with your advisor or tutor and delivered on our secure learning platform.

Punctuality

Please join on time. Late arrivals may shorten the remaining session without entitlement to make-up time.

Recordings

Where offered, session recordings are for the enrolled student's personal review and must not be redistributed.

5. Payments & Pricing

Fees vary by region, subject, and plan. Prices shown at enrolment or on regional pages apply unless otherwise agreed in writing.

Billing

Payments are due as stated on your invoice or checkout. Unpaid balances may pause scheduled sessions.

Regional Pricing

Local currency and plan options may differ by country site. Confirm details with your advisor before purchase.

6. Student Conduct

We expect respectful behaviour toward tutors, advisors, and other community members at all times.

  • No harassment, abuse, or inappropriate content during sessions or messaging.
  • Academic integrity: tutoring supports learning; it does not complete assessed work dishonestly.
  • We may suspend access for serious or repeated breaches of conduct.

7. Limitation of Liability

Important Notice

Tutoring outcomes depend on many factors, including student engagement and school requirements. To the fullest extent permitted by law, Jaya's Academy is not liable for indirect, incidental, or consequential losses arising from use of our services. Nothing in these terms excludes liability that cannot be limited under applicable law.

8. Privacy

How We Handle Your Data

We collect and process personal information as needed to deliver tutoring, communicate with families, and improve our services. For full details, please review our Privacy Policy.

Read Privacy Policy →

9-12. Additional Terms

Key points on intellectual property, cancellations, updates, and how to reach us.

Need help with these terms?

Email info@jayasacademy.com or talk to an advisor - we're here across time zones.

Contact Us →