Frequently Asked Questions

A 30-minute diagnostic call with a curriculum specialist to assess your child's current level, identify learning gaps, and match them with the right online tutor. No obligation to continue after the call. No payment required.

After your assessment call, we match your child with a private online tutor based on their subject, school board (e.g. CBSE, GCSE, IB, Common Core), grade level, and learning style. You'll receive a tutor recommendation within 48 hours.

Most families begin within a few days of the assessment. Once you approve the tutor match, we schedule sessions around your timezone and your child's school calendar.

Yes. Our programs cover CBSE, ICSE, IGCSE, IB, UK National Curriculum (GCSE and A-Level), Australian Curriculum and NAPLAN, US Common Core and AP, and curricula across Canada, the GCC, Singapore, and more. Every 1-on-1 session is mapped to your child's actual school syllabus.

We offer 120+ subjects including Math, English, Science (Physics, Chemistry, Biology), Test Prep (SAT, ACT, NAPLAN and more), Humanities, Coding & Robotics, World Languages, and College & Career Prep - all delivered 1-on-1 online.

Yes. Tutors specialise in school exams and standardised tests including GCSE, A-Level, IB, SAT, ACT, PSAT, NAPLAN, selective school entry, and board exams such as CBSE and ICSE.

Most sessions run 45-60 minutes, tailored to your child's age, attention span, and learning goals. Frequency is flexible - from once a week to several times a week during exam season.

Pricing varies by region, subject, and plan. After your assessment we'll recommend a clear package with transparent rates in your local currency where available. Talk to an advisor for a tailored quote.

We offer flexible plans so families can scale up during exams or pause when needed. Your advisor will explain options clearly before you enrol - no pressure, no hidden fees.

You can reschedule sessions through your advisor or portal with reasonable notice. We'll walk you through cancellation and make-up session policies during onboarding so there are no surprises.

Yes. Continuity is central to our approach. Your child keeps the same dedicated private online tutor for the full academic year, unless you request a change. Consistent one-to-one tutoring is what drives lasting progress.

Tell your advisor and we'll rematch your child promptly. We want every family to feel confident in the pairing - switching tutors is straightforward and free of hassle.

Yes. We serve families across five continents and schedule sessions to match your local time - including evenings and weekends when needed.

After enrolment you receive login details for our secure learning platform. Students join live sessions from any device, and parents can follow progress through their portal.

Every 1-on-1 online tutoring session is recorded on our secure learning platform. Students can revisit any explanation at their own pace, from any device.

Reach out to your curriculum advisor or use the parent portal to update phone, email, and preferred session times. Changes are usually reflected within one business day.

Yes. Many families enrol more than one child. Each student gets their own matched tutor and schedule, and advisors can coordinate plans so siblings don't overlap awkwardly.

Visit our Success Stories page for verified parent and student reviews across the US, UK, India, Australia, Europe, and the Gulf.